FAQ - K-Ways to Relax in the Sauna Spa

 We are a nude spa.  We do not allow underwear or swimsuits due to cultural norms that normalize communal nudity as a part of bathing. This practice promotes cleanliness and hygiene by preventing the trapping of bacteria that can occur with clothing. It also fosters equality and comfort among patrons, removing socio-economic barriers and emphasizing relaxation. The no-clothing policy aligns with traditional Korean bathhouse customs, where nudity symbolizes purity and renewal.

1. **NO CELL PHONES IN THE NUDE AREA**:  Please respect the privacy of others. Keep all devices away.

2. **Hygiene**: Shower thoroughly before entering pools or saunas to maintain cleanliness.

3. **Quietness**: Maintain a quiet atmosphere to respect others' relaxation.

4. **Courtesy**: Treat staff and fellow patrons with respect; follow spa rules and customs for a pleasant experience.

1. No Outside Food and Drink 

2. No Shoes in the Facility

3. No Scrubbing in the Dry or Steam Saunas

4. No  Undergarments or Swimsuits

5. No Big Bags

Our $35 admission grants access to all the amenities including dry and steam saunas in the gender restricted communal bathing areas with hot, warm, and cold pools, and 5 different themed saunas in the main hall (co-ed) with restaurant and cafe for 6 hours. 

Admission is waived when you book services.

We restrict the entrance to 12 years and older.

Please bring your receipt to the spa or call us to book your service.

Please provide your receipt to your loved ones and have them reach out to us.  We'll take care of them for you.

1. Guests must provide minimum 12 hrs' notice for any cancelation or rescheduling of spa appts.

2. Cancelations made within 12 hrs of the scheduled appt time may incur a $35 cancellation fee.

3. Full refund for cancelation must be made min 12 hrs before the appt time.

4. Guests are required to arrive min 30 min prior to their scheduled time.  Late arrivals may result in a shortened treatment time out of respect for the next guest.

Please be advised that some of our treatments may include the use of fresh cucumber. If you have a known allergy to cucumbers or any related ingredients, kindly notify our front desk before your appointment.

过敏提示：黄瓜

请注意，我们的一些护理项目可能会使用新鲜黄瓜。如果您对黄瓜或相关成分有过敏反应，请在预约前告知我们的前台。

您的安全和舒适是我们的首要任务。

알레르기 주의: 오이

저희 일부 서비스에서는 신선한 오이를 사용할 수 있습니다. 만약 오이나 관련 성분에 알레르기가 있으신 경우, 예약 전에 프런트 데스크에 알려주시기 바랍니다. 협조해 주셔서 감사합니다 

For your safety and comfort, we ask that you inform our front desk if you are pregnant or may be expecting. Certain treatments or spa amenities may not be suitable for individuals in their pregnancy stages. Please consult with your healthcare provider before booking any services. 

注意：怀孕政策

为了您的安全和舒适，我们请您告知前台是否怀孕或可能正在怀孕。某些护理项目或水疗设施可能不适合孕期的个体。请在预约任何服务前咨询您的医疗提供者。

주의: 임신 정책

안전과 편안함을 위해 임신 중이거나 임신 중일 수 있는 경우, 프론트 데스크에 반드시 알려주시기 바랍니다. 특정 치료 스파 시설은 임신 중인 분들에게 적합하지 않을 수 있습니다. 서비스를 예약하기 전에 반드시 의료 제공자와 상담하십시오